We demonstrate how the skills of dialogue can be used to bridge the personal and professional style differences that exist between employees of different ges. We uncover how divergent personal and world views common to people of different generations can lead to misunderstandings and distrust and how dialogue can help overcome age barriers and build more productive workplace relationships.

How can you lead them if you don't understand them? Generation Why - born between 1980 and 1994, they make uo 25% of the world's population. There are 60 million of them here in America, where right now there are 40 million 16- to 24-year-old working full time. The future truly belongs to those who understand Generation Why! What's up with Generation Why? They are impatient, disengaged,disrespectful, image-driven, blunt and expressive, and skeptical. But fear not, because they are also adaptable, innovative, efficient, resilient, tolerent and committed. This video will show you how to minimize the negatives and maximize the positives. Some of the startegies include how to: * Share the Good News * Tell the Truth * Explain the Why * Tune in to Their Frequency * Look for Opportunities to Reward * Zag (Don'y Always Zig!) * Make 'em a Star * Be the Example

Everyone sees the world differently. We all have different frames of perspective and reference. Generational Conflict happens when Boomers and Xers egin to make assumptions about each other and fail to recognize the other persons frame of reference. SHOWDOWN AT GENERATION GAP is for supervisors, managers and employees at all levels. It introduces differences, perceptions and expectations of the two dominant employee groups which comprise todays workforce -- Baby Boomers and Generation X. This video will show both managers and employees how they can become more ffective in todays generationally diverse workforce. Viewers will learn : * How and why Boomers and Xers are different * What their complaints against each other are *How the generations can adapt their communication styles to build alliances with each other.

America's primary labor supply for the next decade -- mostly in their teens and twenties -- represents the smallest population group in U.S. history and the thinnest pool of entry level workers in modern times. There simply are not enough of them to go around, particularly in the service industries. And every time a business loses an employee, the high cost fo attracting, hiring and training a replacement cuts into the profit margin. Claire Raines is the nation's leading expert on Generation X. In this video, she will give you new information about generation X workers... who they are, what makes them different and how to develop successful ways of working with them.