"The only way we can get other people to change, since we cannot control their behavior, is to change our own behavior. In order to do this, we need to 'speak' ender differences." -- Dr. Pat Heim Based on a real-life case study, the purpose of CHANGING THE RULES is to help viewers move from understanding to solving gender communication problems by identifying the invisible rules men and women play by, and providing a model for choosing effective strategies for most successful communication between genders in the workplace. This is the problem-solving follow-up to the POWER DEAD-EVEN RULE and INVISIBLE RULES: MEN, WOMEN AND TEAMS. A corVISION Media Release Produced by Cynosure

How often have you heard someone say, "I'd like to get rid of conflict in my life?" According to management consultant, author, and dynamic lecturer, Dr. Pat Heim, the day we're rid of conflict is the day we die. Conflict, like death and taxes, is something we can bank on throughout our lives. "But one of the great ironies about conflict," says Dr. Heim, "is that conflict is a central component for developing team cohesion in the workplace." The art of conflict management on the job and in all interpersonal relationships is the subject of Conflict: The Rules of Engagement. Dr. Heim takes viewers through proven strategies which neutralize some conflicts straight out, or simplify complex conflicts into manageable ones. The end result is a more productive and respectful organization. Joining THE POWER DEAD-EVEN RULE AND OTHER GENDER DIFFERENCES IN THE WORKPLACE, and INVISIBLE RULES: MEN, OMEN & TEAMS, CONFLICT: THE RULES OF ENGAGEMENT is the third program in the best-selling Pat Heim library from corVision Media. A corVISION Media Release Produced by Cynosure

Gender and Sexual Orientation Workplace Issues begins by dispelling many of the popular stereotypes about men and women, gays and lesbians. We iscuss what is acceptable workplace behavior and the fears and concerns that challenge mutual respect and lead to conflict.

"Successful organizations of the future are going to have leaders, are going to have team members who understand the rules of both cultures." -- Dr. Pat Heim According to Dr. Pat Heim in this customer-requested sequel to THE POWER DEAD-EVEN RULE, men and women grow up in different cultures, learning different lessons about what it means to be a leader and what it means to be a team player. The hitch is that the rules of these cultures are typically invisible and these invisible rules are the cause of many misunderstandings as men and women work together on teams. In her thoughtful and lively presentation, Dr. Heim sorts out some of these INVISIBLE RULES. Among her insights: -- Men and women have radically different ideas of what it means to be a team player. -- Our meeting behaviors are different. For men, the meeting often doesn't happen in the meeting and women may not know this. -- Women often use disclaimers, hedges, and tag questions in their linquistic behavior which can backfire when talking to men. -- Our non-verbal communication is different. For example, when women nod it means "I hear you," while men nod in agreement. These differences are not right or wrong but they can result in confusion and conflict. By making these INVISIBLE RULES visible, Dr. Heim provides the basis or better understanding, communication and teamwork. A corVISION Media Release Produced by Cynosure Productions, LTD and KTEH, San Jose

Join Dr. Pat Heim, Ph.D., the dynamic, best-selling author of Hardball For Women: Winning at the Game of Business and Smashing The Glass Ceiling: Tactics For women Who Want to Win in Business as she explores the different cultures men and women grow up in... the "rules" each culture uses to define appropriate adult behavior...why these cultures clash...and what to do about it. A corVISION Media Release Produced by Cynosure roductions, LTD and KTEH, San Jose