There's an art to being a good boss, but some people have yet to learn the right skills. Some typical examples will raise a smile in this collection of clips from videos such as Can you spare a moment?, The helping hand, The best of motives, Where there's a will and I'd like a word with you. Programme includes: Video (10 mins)

You can rarely choose who you work with, and there are some characters that are a nightmare to deal with day-to-day. They're typified in these clips in From 'No' to 'yes', Talking to the team, The paper chase, Straight talking and other programmes. Programme includes: Video (10 mins)

Being a manager can feel like the hardest job in the world, especially when you're dealing with Employees from Hell! This collection comes from titles including The dreaded appraisal, Managing problem people and Oh what the hell. Programme includes: Video (10 mins)

Put a number of people together in an office, ensure they haven't learned team and people skills, and wait and see what happens. The results will almost certainly be disasters like this collection of clips featured in The paper chase and You'll soon get the hang of it. Programme includes: Video (10 mins)

A light-hearted look at what happens when teams aren't performing up to expectations, featuring clips from Talking to the team, Meetings, bloody meetings and From 'no' to 'yes'. Programme includes: Video (10 mins)