The way you handle yourself in a business and social environment can reveal a lot about you, and your position within an organization. From meetings with the boss to meetings with clients and customers, knowing the right things to do and say can make a tremendous difference in helping you and your company reach its goals. With the new Basics of Business Etiquitte how-to training program you'll learn: * Why etiquette is important * Proper manners for meeting and greeting others * Spatial arrangements: How close to stand and why * Basic office equipment etiquette * Professional presence (what to wear and not to wear) * The basics of how to act in both business and social situations * How to manage dining dilemmas (which fork, glass and plate belong to YOU?) The Basics of Business Etiquette training program comes complete with a DVD, CD audio and copy of the book The Basics of Business Etiquette by Majorie Brody and Barbara Pachter, which is part of the Business Skills Express Series published by the McGraw-Hill Companies.

In Celebrate What's Right With The World, Dewitt Jones asks: Do we choose to see possibilities? Do we really believe they're there? He assures us that there is always more than one right answer. Celebrating what's right with the world helps us recognize the possibilities and find solutions for many of the challenges before us. This inspirational, best-selling training program utilizes stunning photography and powerful dialogue to help viewers approach their lives with celebration, confidence, and grace.

Pick up any newspaper, watch any news show, or read any business magazine, and the topic of character comes up. Why is character discussed so regularly? And why do xperts believe a strong character is vital to the long-term success of every individual and every organization? Character Is Destiny, hosted by national ethics expert Russell W. Gough, illustrates the importance of doing the right thing every time.

Program Two, Ethical Situations to Consider Presents us with 8 dramatized scenarios. These stories represent familiar ethical issues most of s will face at some time. By discussing these situations and applying the 3 Steps process in each case, employees gain valuable practice and reinforcement. The program comes with a comprehensive facilitation package that includes course outlines, training activities, reproducible handouts, and optional owerPoint slides.

Program One, 3 Steps to Ethical Decisions Introduces the process. We hear from a former Enron executive as well as six ethics experts who discuss the pressures people can feel that may lead them to make poor decisions. We explore the importance of being aware of our core values as well as the standards of behavior expected by our organizations and our communities. Most importantly, we learn the 3 steps we can each take when faced with a tough ethical choice help us we make the best possible decision. These are: 1) The Compliance Test 2) The Ripple Effect 3) The Gut Check The program comes with a comprehensive facilitation package that includes course outlines, training activities, reproducible handouts, and optional PowerPoint slides.

This program gets your new employees off to a great start by focusing on team-building, respect, and value to the organization. Combining humor with eye-popping omputer animation and expert testimonials, Employee 101 teaches your new team members the value of: The Basics *creating a professional appearance *the importance of punctuality Getting Informed *the importance of information *ask questions! Respecting the Team *common courtesy builds team trust *harassment of any type must be avoided! Increasing Your Value to the Team * becoming a truly outstanding employee * look for opportunities to excel!

With issues of corporate integrity and accountability in the news daily, perhaps it's time for a refresher course in ethics. This training program covers it all - rom taking home a few office supplies, to ethnic jokes, to insider trading, and more. Narrated by noted ethicist Eric Harvey, co-author of the best-selling "Walk the Talk" book series, these lessons have helped more than 84% of Fortune "Most Admired Companies" turn values into value-added results. ETHICS 4 EVERYONE beautifully illustrates the cause-and-effect of corporate and individual responsibility, offering do-able solutions, including how to make decisions that ensure a greater ethical response to business issues. Discover what some of the world's most respected public and private sector concerns have learned about long-term organizational viability. Order ETHICS 4 VERYONE today! ETHICS 4 EVERYONE teaches viewers: The Three Rs of ethics: respect, responsibility and results How to say 'no' with tact How to manage conflicting rights How to 'walk the (ethics) talk'

EVERYDAY CREATIVITY is a video-based training program about how we all have the ability to make the ordinary, extraordinary. Everyday, we are all presented ith the opportunity to come up with the next solution, the next right answer to our problems. Our ability to search for new ideas can mean the difference between success and failure. Creativity is often thought of as a phenomenon that is larger-than-life or out of the ordinary. Something reserved for a few "artistic" types. In EVERYDAY REATIVITY, National Geographic photographer, Dewitt Jones, challenges such thinking and shows us that we have the ability to be more creative in everything we do. Using memorable stories and his own inspirational photos, Dewitt Jones shows us how an open mind, a solid understanding of our craft, and the willingness to venture beyond what is expected, can change our ability o live more creatively everyday. EVERYDAY CREATIVITY is a valuable program for any organization that believes that its people can accomplish the extraordinary. KEY LEARNING POINTS: * Creativity is a matter of perspective * There's always more than one answer * Don't be afraid to make mistakes * Learn to break the pattern

How is it that certain teams achieve extraordinary excellence, day after day, year after year and manage to stay committed to each other, their customers and heir organization's mission? This new program features the remarkable team at the Four Seasons Restaurant in New York City?for 40-years one of the top-rated destination restaurants in the world?and the principles they live by. Your organization can use these principles to achieve the same level of consistent performance and daily excellence. Just as an example, one of the most important principles of the team is their commitment to each other. An uncommon promise that is one of the traits that set them apart from all others in any setting. They know that unless they take care of each other first they will not be able to provide the level of service required by the demanding clientele of the restaurant. Five Star Teamwork is a delightful video with a ompelling cast of real-life characters. There are no experts, no actors and nothing is contrived. The five principles: * Commitment to Each Other * Commitment to the Mission * Commitment to the Customer * Commitment to Resolving Conflict * Commitment to the Details The program comes with a comprehensive leader's guide and Power Point Presentation for a one-hour session and a four-hour session. It also has very flexible content points that allow for customization for organization-specific exercises or other activities that you may prefer to use.

How can we find our direction, our purpose? When we combine our energy and passion with our focused visions, we give ourselves direction and power. Dewitt ones's newest release, Focus Your Vision, encourages us to develop our visions and turn them into reality. When we connect with our visions, and in doing so, release our passion; we have a better understanding of who we are, what we stand for, and where we are going.